Shipping Policy

Processing & Shipping Times

• All orders are shipped on the same business day or the next business day.

• Orders are shipped via FedEx or UPS for reliable and efficient delivery.

Estimated Delivery Times: 3-7 business days

Please note: Delivery times are estimates and may vary due to external factors such as carrier delays, weather conditions, or peak shipping periods.

Shipping Costs

• Shipping rates are calculated at checkout based on destination and package weight.

• We may offer free shipping promotions—please check our website for current offers.

Order Tracking

Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.

Lost, Stolen, or Delayed Packages

• DECOELEVEN is not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier.

• If your package has not arrived within the estimated delivery timeframe, please contact FedEx or UPS directly with your tracking number.

• If additional assistance is needed, feel free to reach out to us at info@deco-eleven.com.

Shipping Locations

Currently, we ship within the United States. If you require international shipping, please contact us for availability.

For any further questions regarding shipping, feel free to contact our support team at info@deco-eleven.com